What should a website for courier services include?
At the least: services and delivery areas, pickup request form, shipment tracking and rate information and branches. After a short discussion we add what your own business needs.
How does a CRM help courier services?
It keeps pickup requests, business accounts and volumes, shipment status and complaints and claims in one place and shows whose follow-up is due today, so pickup and rate enquiries are answered and followed up instead of being forgotten.
Can it send WhatsApp messages automatically?
Yes. Typical ones for courier services are pickup confirmations, delivery status updates and follow-up with business accounts. They are sent through the official WhatsApp Business Platform to people who agreed to receive them.
How much does it cost and how long does it take?
Both depend on the pages and features you need. We also offer fixed-price website and CRM packages, listed on our Products page. After a free consultation you get a written scope, price and timeline before any work starts.
Do you work with courier services outside your own city?
Yes. We work with courier services across India and with clients abroad. Discovery, design reviews and training are done over calls and screen sharing, and support continues the same way after launch.