Refund Policy – Aiorzen
1. Introduction
This Refund Policy outlines the terms and conditions governing refunds for services and digital solutions provided by Aiorzen.
By purchasing or using our services, you agree to the terms mentioned in this policy.
2. Nature of Services
Aiorzen provides digital and customized services including but not limited to:
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AI automation solutions
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Website development
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CRM systems
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Educational technology services
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Document generation systems
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Software development
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Business automation services
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Digital consulting and technical support
Since most services are customized and digitally delivered, refund eligibility is limited.
3. Non-Refundable Services
The following services are generally non-refundable:
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Completed website development work
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Customized software or automation projects
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Digital products and downloadable files
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Domain registration and hosting services
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Third-party service charges
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Consultation or strategy sessions
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Partial or completed milestone-based projects
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Customized document or design work
4. Refund Eligibility
Aiorzen follows a strict no-refund policy for all digital, customized, and service-based projects.
However, refunds may only be considered in the following situation:
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If Aiorzen fails to deliver the agreed service or project due to reasons solely attributable to our team.
Refunds will not be provided for:
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Change of mind after purchase
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Delay caused by client-side issues
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Lack of communication or approval from the client
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Partially completed work already delivered
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Third-party service charges, hosting, domains, or platform fees
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Customized digital products or development work
Refund approval remains subject to internal review and verification.
5. Refund Request Process
To request a refund, users must contact Aiorzen through official communication channels with:
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Full name
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Transaction details
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Payment proof
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Reason for refund request
Refund requests must be submitted within 7 days of the payment date.
6. Processing Time
Approved refunds are generally processed within 7–15 business days depending on the payment provider and banking systems.
Aiorzen is not responsible for delays caused by banks, payment gateways, or third-party financial institutions.
7. Project Cancellation
If a project is cancelled after work has started, charges for completed work, development hours, resources used, and administrative costs may be deducted before issuing any eligible refund.
8. Subscription and Renewal Services
For recurring or subscription-based services:
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Users may cancel future renewals anytime.
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Already processed subscription payments are non-refundable.
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Services remain active until the current billing cycle ends.
9. Chargebacks and Payment Disputes
Users are encouraged to contact Aiorzen before initiating any payment dispute or chargeback.
Fraudulent chargebacks or misuse of payment systems may result in service suspension or legal action.
10. Changes to Refund Policy
Aiorzen reserves the right to modify or update this Refund Policy at any time without prior notice.
Updated policies will be published on the official website.
11. Contact Information
For refund-related inquiries, contact:
Aiorzen
Website: www.aiorzen.com
Email: support@aiorzen.com
© 2026 Aiorzen. All Rights Reserved.
