Website + CRM · Retail & E-commerce

Custom website and CRM for Supermarkets.

Shoppers buy from the store they can find, browse and reorder from easily. We build a website that brings in orders and membership enquiries, and a CRM that follows up every one of them, connected to WhatsApp. For supermarkets anywhere in India, and for clients abroad.

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In short

What does a website and CRM for supermarkets do?

A custom website for supermarkets shows shoppers what you offer and collects orders and membership enquiries at any hour. The CRM saves each one, shows whose follow-up is due today and keeps the history of every conversation, so nothing is lost in notebooks, calls and chats. Aiorzen builds the two together for supermarkets across India and abroad, and connects them to WhatsApp.

Built for: Shoppers
The website brings in: Orders and membership enquiries
The CRM keeps track of: Loyalty members and points, and more

What you get

Built around how supermarkets actually work.

Your website

Departments and weekly offers
Online ordering or store pickup
Store locations and timings
Loyalty programme details

Your CRM

Loyalty members and points
Order and purchase history
Bulk and institutional orders
Feedback and complaints

Sent automatically

Weekly offer announcements
Order and pickup updates
Loyalty point reminders

Why it matters

Shoppers buy from the store they can find, browse and reorder from easily.

Customers look up products, prices and stock online before they visit or order. A website or store of your own, with a CRM that records every customer and order, brings repeat sales and keeps your customer list in your hands.

Get a website and CRM for your business

Tell us a little about it and we will come back with ideas, a scope and a price. Fields marked * are required.

Questions

Asked by supermarkets.

What should a website for supermarkets include?

At the least: departments and weekly offers, online ordering or store pickup, store locations and timings and loyalty programme details. After a short discussion we add what your own business needs.

How does a CRM help supermarkets?

It keeps loyalty members and points, order and purchase history, bulk and institutional orders and feedback and complaints in one place and shows whose follow-up is due today, so orders and membership enquiries are answered and followed up instead of being forgotten.

Can it send WhatsApp messages automatically?

Yes. Typical ones for supermarkets are weekly offer announcements, order and pickup updates and loyalty point reminders. They are sent through the official WhatsApp Business Platform to people who agreed to receive them.

How much does it cost and how long does it take?

Both depend on the pages and features you need. We also offer fixed-price website and CRM packages, listed on our Products page. After a free consultation you get a written scope, price and timeline before any work starts.

Do you work with supermarkets outside your own city?

Yes. We work with supermarkets across India and with clients abroad. Discovery, design reviews and training are done over calls and screen sharing, and support continues the same way after launch.