Website + CRM · Retail & E-commerce

Custom website and CRM for E-commerce Businesses.

Shoppers buy from the store they can find, browse and reorder from easily. We build a website that brings in orders, and a CRM that follows up every one of them, connected to WhatsApp. For e-commerce businesses anywhere in India, and for clients abroad.

Get a free consultation WhatsApp us Fixed-price packages

In short

What does a website and CRM for e-commerce businesses do?

A custom website for e-commerce businesses shows online shoppers what you offer and collects orders at any hour. The CRM saves each one, shows whose follow-up is due today and keeps the history of every conversation, so nothing is lost in notebooks, calls and chats. Aiorzen builds the two together for e-commerce businesses across India and abroad, and connects them to WhatsApp.

Built for: Online shoppers
The website brings in: Orders
The CRM keeps track of: Customers and order history, and more

What you get

Built around how e-commerce businesses actually work.

Your website

Online store with search and filters
Secure checkout and payment options
Order tracking and returns
Offers and coupons

Your CRM

Customers and order history
Abandoned carts
Returns and support tickets
Repeat purchase rate

Sent automatically

Order and shipping updates
Abandoned cart reminders
Review requests and offers

Why it matters

Shoppers buy from the store they can find, browse and reorder from easily.

Customers look up products, prices and stock online before they visit or order. A website or store of your own, with a CRM that records every customer and order, brings repeat sales and keeps your customer list in your hands.

Get a website and CRM for your business

Tell us a little about it and we will come back with ideas, a scope and a price. Fields marked * are required.

Questions

Asked by e-commerce businesses.

What should a website for e-commerce businesses include?

At the least: online store with search and filters, secure checkout and payment options, order tracking and returns and offers and coupons. After a short discussion we add what your own business needs.

How does a CRM help e-commerce businesses?

It keeps customers and order history, abandoned carts, returns and support tickets and repeat purchase rate in one place and shows whose follow-up is due today, so orders are answered and followed up instead of being forgotten.

Can it send WhatsApp messages automatically?

Yes. Typical ones for e-commerce businesses are order and shipping updates, abandoned cart reminders and review requests and offers. They are sent through the official WhatsApp Business Platform to people who agreed to receive them.

How much does it cost and how long does it take?

Both depend on the pages and features you need. We also offer fixed-price website and CRM packages, listed on our Products page. After a free consultation you get a written scope, price and timeline before any work starts.

Do you work with e-commerce businesses outside your own city?

Yes. We work with e-commerce businesses across India and with clients abroad. Discovery, design reviews and training are done over calls and screen sharing, and support continues the same way after launch.